Private health insurers cover many typical ambulance transports. An ambulance operator will tell you immediately if you are covered or not. Even if your insurer does not cover the transport, the cost can normally be offset against your tax liabilities.
Remember, in almost all cases, you have a choice of ambulance operator. Raise your concerns with the operator in the first instance. If you are still unhappy, take the matter up with your health insurance company. If you donâ€™t complain the problems you encountered will persist! Please see here for further details.