One of the Renault Master ambulances in our Fleet
A typical Medicall CEN Certified Ambulance
Air suspension delivers unparalleled patient comfort on rural roads
A First Responder Preparing to Defibrillate a Patient.
When time is of the essence - a high standard of training can make a real difference.
We, in Medicall Ambulance Service, are known for our willingness to source and invest in new technology and innovative techniques to deliver the safest services possible. We continuously seek out new and improved diagnostic, therapeutic and patient comfort equipment from across the world.
Recent examples of this unique approach to top class service delivery include:
- the first private ambulance service in Europe to introduce the new Lifepack 15 monitor/defibrillator,
- the first to introduce electrically operated ambulance stretchers, and
- the first to develop an intra-aortic balloon pump locking system to securely transport the patient and the IABP on our ambulances.
The new Lifepac 15
The Lifepack 15 cardiac monitor/defibrillator has 12-lead ECG capabilities and can provide ST-trending for STEMI patients - allowing early detection of potentially life threatening changes in a patient's cardiac condition. The device is also capable of cardio-version, pacing, monitoring of SPO2, carbon monoxide and methemoglobin levels and provides non-invasive blood pressure monitoring - all on board an ambulance on its way to an Emergency Department.
The Lifepac 15 also provides the facility for the ambulance crew to transmit details of a patients cardiac condition direct to the Cardiac Consultant's iPhone at the Receiving Hospital/Facility enabling speedy diagnosis and care planning to commence as early as possible.
Electrically Operated Stretchers
Medicall Ambulance was the first ambulance service in Europe to introduce the Stryker MXPro electrically operated ambulance stretcher. With a 318kg/700lb capacity, these stretchers can safely assist with bariatric patients while vastly improving patient and crew safety in all circumstances by removing the need for our crews to physically lift a patient.
Intra-aortic Balloon Pump Locking System and Back-Up Power Supply
In co-operation with major cardiac catheterisation laboratory staff, Medicall Ambulance Service have designed a patented, locking system which safely secures these vital devices during emergency transports. Cleverly designed to keep pump and stretcher from seperating at all stages of these critical transfers, this system is unique to Medicall Ambulance and is not available to our competitors.
All our vehicles are fitted with inverters allowing us to provide 220/240v power supply during the transport. This removes the need to rely on battery power alone, provides system redundancy and vastly improves patient safety.
This is just one example of the company's ability to adapt and improve its services in response to our clients' needs.
Why not call us to discuss your facility's patient transport needs today?
Questions & Answers
Air Ambulance Services
Health Information & News Sites:
Ambulance & Equipment Suppliers
Principal Irish Private Health Insurers
Selection of Irish Private Healthcare Providers
Bon Secours Hospitals (inc. Galway, Cork & Tralee)
Mount Carmel Medical Group (inc. Aut Even, Kilkenny & St. Joseph’s Sligo)
Hints & Tips
Hints & Tips:
Q When I hire an ambulance what can I expect?
A: The ambulance and crew should be fit-for-purpose, spotlessly clean and all patient comfort equipment, including heaters and ventilation, should be in good working order. The ambulance should arrive on time and the crew should seek to be properly briefed by nursing staff or family members on the condition of the patient when they arrive. They may elect to assess the patient prior to transport.
Q: Are the crew properly qualified?
A: All ambulance crews are obliged to carry their PHECC Registered Practitioners Licence under the terms of private health insurance contracts. You should feel free to ask to see it. Picture identification should also be prominently displayed.
Q: Is the vehicle fit-for-purpose?
A: Generally, the ambulance must conform to the lower of the European CEN1789/2000 standards – i.e. it must be ‘compliant’, less than 6 years old and have travelled less than 100,000 miles. If in doubt ask the operator for documentary evidence.
Q: Is the operator properly approved?
A: All ambulance operators offering services to the public, of whatever nature, must be accredited to the Pre-Hospital Emergency Care Council. Check the PHECC website (www.phecit.ie) for details. There could be public liability issues if your operator is not accredited.
Q: Are you dissatisfied with the service provided?
A: Remember, in almost all cases, you have a choice of ambulance operator. Raise your concerns with the operator in the first instance. If you are still unhappy, take the matter up with your health insurance company. If you don’t complain the problems you encountered will persist!
Q: What about the cost?
A: Costs will obviously vary between operators and will depend on time and distance. Check if your operator has a base near you – this will substantially reduce your costs. Local trips may be less expensive than you might expect.
Q Can I claim from my Private Health Insurance?
A: Private health insurers cover many typical ambulance transports. An ambulance operator will tell you immediately if you are covered or not. Even if your insurer does not cover the transport, the cost can normally be offset against your tax liabilities.
Q: A relative has been discharged from an A&E / Hospital Ward how do I get them home quickly?
A: In the current environment a public ambulance may not be available immediately to carry out the transfer. In many cases a private ambulance may be available earlier, for non-emergency transports only.
Why not contact Medicall Ambulance on 1890 666 999 to see if we can help?
EMT Frequently Asked Questions
Q. How often do you run EMT courses?
A. 3-4 times a year mostly in Dublin
Q. What are the job opportunities like?
A. once qualified you must register with PHECC where you will receive your accreditation, you can then apply for jobs with the HSE or any of the Private Ambulance services
Medicall does not garentee jobs but will keep student records on file and call them to interview if EMT’s are required for there Ambulance Service.
Q Does the EMT qualification allow me to work abroad?
A you may have to look for equalisation in the country you are wishing to work in.
Q. I am unemployed can I get funding for this course?
A. Since the fist Jan 2012 Technical Employment support grants (TESG) are looking after this by the Social Services, you will need to contact them and see if you Qualify. There is also the European Grant Funding unit where you can also approach.
Q Do I have to pay the full fee all at once or can I pay in stages?
A A non refundable booking deposit of €500 is required to secure your place then a payment plan can be drawn up to suit you. All payments must be made by the end of the course.
Q. When do the 40hr clinical placements take place
A. Placements will take place during the course period and will be divided into 4 10hr shifts on one of Medicall Ambulances. The days for placements are very flexible and we try to facilitate students who are working.
Q. are there any pre-requisits to do this course?
A. there are no pre-course requirements as this course will bring you through from the very beginning.